Staffing Coordinator / Receptionist

Home Instead – Seattle, WA
Pay: $24–$26 per hour (DOE) 
Job Type: Full-time

Home Instead Seattle is looking for a Staffing Coordinator / Front Desk Receptionist to join our team! This full-time role combines front desk phone answering and client service with home care scheduling responsibilities.

If you're organized, people-focused, and thrive in a fast-paced environment, we want to hear from you.

Responsibilities:

• Answer incoming calls and route them appropriately

• Greet visitors, caregivers, and clients at the front desk

• Create and maintain client and caregiver schedules

• Match caregivers with clients based on availability and compatibility

• Respond to scheduling changes, call-outs, and emergencies

• Maintain accurate records using scheduling software

• Work closely with other administrative team members to ensure high-quality service

• Assist with general office support as needed

Qualifications:

• Prior experience in scheduling, receptionist, or staffing coordination roles preferred

• Excellent communication and interpersonal skills

• Comfortable managing multiple priorities in a fast-paced environment

• Proficient with Microsoft Office and able to learn scheduling software

• Experience in home care scheduling a plus

• NA-C or HCA certification is a plus (but not required)

Schedule:

• Full-time

• Training: Monday–Friday, 9:00 AM – 5:30 PM (30–60 days)

• After training: Monday–Friday, 8:00 AM – 5:00 PM (1 hr lunch)

• Occasional on-call duties with additional compensation

Benefits:

• Paid time off (PTO)

• Holiday pay

• Medical and dental insurance

• Simple IRA with up to 3% company match

• Supportive team environment

• Opportunity to work for a long-standing, mission-driven organization

About Us:

• Locally owned and operated for over 20 years

• Part of a nationally recognized, award-winning Home Instead franchise

• Seattle-based team with 150+ years of combined industry experience

• Committed to delivering compassionate, reliable home care to seniors

Apply today – We look forward to connecting with you!
Beginning interviews the week of 10/13/2025.

Job #20230968
Pay Range $24-26 
Home Instead
Seattle WA